Your Investment Property.
In Safe Hands.

PRDnationwide Newcastle and Lake Macquarie are known for quality marketing and effective service. Leaders of innovation in the entire region, if you see a good idea in real estate marketing in the area, it probably started at PRD.

PRD stands for Property, Research and Development. With research as our middle name, we can confidently provide advice to our clients based on fact, not just opinion.

Rent smarter with Safe Hands Property Management

We understand what landlords want from their Property Manager. They want someone to look after their investment property as if it was their own. They want a property manager who can take away the stress and worry of property ownership. They want peace of mind. With Safe Hands Property Management, we put the needs of our customers at the centre of everything we do. We have assembled a team of professionals powered by the resources of PRDnationwide to deliver the outcomes you want for your important investment

The Top Ten Reasons to Rent Smarter with Safe Hands Property Management

  • High quality tenants
  • Lower vacancy rates
  • Faster response times
  • Detailed ingoing, outgoing and quarterly inspection reports
  • Low or zero rental arrears
  • Higher average rents
  • Utilities and outgoings paid
  • Tax compliant and transparent financial reporting
  • Prompt quality maintenance
  • Annual selling market appraisal

Better marketing and exposure for your property

It all starts with professional photography. Your property is then advertised on our great looking and easy to use website. We maintain a live and active tenant register to efficiently match renters with your property. We promote your property across the 11,000 contacts on our database. It all adds up to attract better quality tenants and lower vacancy rates for your property.

Proven systems and technology

Safe Hands property management has invested in the best people using the latest software and technology. This means we can produce quality pre and post tenancy reports including photos and deliver these in your preferred digital format.

Better reporting through a single monthly statement

Our financial reporting systems provide accurate, timely and comprehensive reports, including detailed monthly financial statements that provide all the information you and your accountant will need.
We track revenue and expenses on the one statement. We can pay your utilities and other outgoings for you such as insurance. Maintenance costs are all approved in advance and detailed on your monthly statement.

Experienced and hand picked contractors

All of our contractors and tradespeople are qualified, licensed and insured. They are hand-picked to provide the highest standard of workmanship. To stay on our roster as preferred suppliers, they all must meet our stringent quality control measures and achieve consistently positive feedback from our landlords and tenants alike.

Zero tolerance on arrears

Our philosophy is simple. We offer just one single, free payment option and that is direct debit.

This makes it easier for our tenant’s to meet their most basic obligation to pay their rent in full and on time.

Proven track record

We are not the biggest property managers in town but we are certainly one of the most experienced. Our team has been selected for their integrity, the ability to handle the details, respond in a timely way and to negotiate an outcome for all parties. We are proud members of the Licenced Property Managers Association, The Real Estate Institute, Real Estate Dynamics and we are backed by the strength of PRDnationwide and the Colliers International Network.

Proud members of our community

Safe Hands is part of the PRDnationwide Newcastle and Lake Macquarie group of companies. We proudly support a wide range of charities and local causes because we strongly believe in giving back to the communities in which we live and work.

Our Numbers


New clients chosen to manage with us in the last 90 days


Properties leased in the last 30 days


Average days on market


Tenants looking to lease with us in the last 90 days


Medium weekly rent all agencies


Medium weekly rent with PRD


Fully leased investment properties for sale

Nicole Kelly and her Property Management Team at Safehands are first rate. I am a real estate agent based in Sydney who has been in the industry for 26 years and has been actively involved in Property Management. I have never experienced such a proactive team that has delivered a consistent exemplar… Read More

James Crow

Hi Nicolek Just letting you know how impressed I was yesterday with Sara Evans when she did my house inspection. I mentioned a few things I would like her to check on and when she left she must have rang him and everything was sorted that day so thank you for having such competent staff Maree … Read More

Maree C

‘’ Mack Ashcroft is extremely helpful and professional, really impressive.’’

Nicole, I want to thank you and your entire team for being fantastic Property Managers. Being in the industry with a long history in PM you and your team are at the top of your game. I cannot fault and can only praise the consistent and exemplary service you have delivered over the years.  

James Crow

My name is Matt and my partner Maggie and I recently inspected and applied for a property to rent that Rex Muir was looking after. I just want to take this time to commend him on his professionalism and drive for going ‘above and beyond’ for my partner and I. We haven’t been accepted for… Read More

Matt Nelson

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Your investment could be under-rented. We can advise with little or no disturbance to your tenant or current Property Manager. What’s best is that we can give you tips on how to increase your returns.