Olivia Smith

Manager, Customer Care

About Olivia

Olivia has worked as a Classifieds & Admin Manager for the Newcastle Herald for almost 15 years where her role was to streamline processes & oversees the customer service team. She brings extensive knowledge to her role as Customer Care Client Manager for PRD Newcastle & Lake Macquarie, including  customer service, time management, and team management.

Her decision to join the PRD Team was based on her passion for real estate, her love for helping others, and “being customer focused which is what PRD is all about.”

She seeks to gain more knowledge on the real estate industry and hopes to bring customer service to a whole new level.

As a family-oriented person, Olivia loves to spend time with her two children to go out for walks with their puppy, George. She also loves to swim and dance outside of work.

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